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Support

HEALTH or LIFE

At Lily Insurance, we are dedicated to supporting you with all your health and life insurance needs. Whether you’re exploring coverage options, managing claims, or seeking guidance to make informed decisions, our experienced team is here to provide personalized assistance every step of the way. We understand that navigating insurance can be complex, and our commitment is to make the process simple, clear, and tailored to your unique situation-so you can focus on what matters most: your health and peace of mind.

Government & Public Programs

 

  • HealthCare.gov online help center

  • State Health Insurance Assistance Programs

  • Medicare.gov helpline

  • Medicaid.gov state agency contacts

  • Children’s Health Insurance Program (CHIP) state offices

  • State Departments of Insurance

  • Consumer Assistance Programs (CAPs) via CMS

  • Social Security Administration (for disability and Medicare questions)

Nonprofit & Community Organizations

 

  • National Association of Insurance Commissioners (NAIC) consumer resources

  • Local Area Agencies on Aging (for senior insurance counseling)

  • Health Insurance Counseling and Advocacy Program (HICAP)

  • Eldercare Locator (for senior insurance support)

  • Community health centers and clinics

  • Patient advocacy organizations

  • National Patient Advocate Foundation

  • Community legal aid organizations

Professional & Financial Advisors

 

  • Licensed insurance agents

  • Certified financial planners

  • Employer-sponsored benefits counselors

  • Bank and credit union insurance specialists

  • Certified public accountants (CPAs) with insurance expertise

  • Estate planning attorneys (for life insurance as part of estate planning)

Online Tools & Resources

 

  • Online insurance comparison tools 
  • Health insurance plan finders (via HealthCare.gov)

  • State insurance department websites

  • Medicaid and CHIP online eligibility checkers

  • Insurance company customer service chat/support portals

  • Online webinars and educational events 

Direct Support & Helplines

  • Marketplace Call Center (HealthCare.gov)

  • SHIP local counseling hotlines

  • HICAP helpline (California)

  • Medicaid/CHIP customer service lines

  • Insurance company customer service numbers

  • State CAP helplines

  • Local hospital financial counseling offices

  • Community-based insurance enrollment events

  • Employer HR/benefits hotlines

Educational & Advocacy Resources

 

  • NAIC life insurance consumer guides

  • CMS consumer rights and insurance guides

  • State insurance commissioner consumer alerts

  • Webinars on health and life insurance basics

  • Public library insurance information sessions

  • Nonprofit workshops on insurance literacy

  • Online forums and support groups

  • Social service agencies with insurance support programs

Let us worry about your future so you can enjoy your present.

PROCESS

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